EQ Intelligence AI, Inc. (“EQAI,” “we,” “us,” or “our”) collects and uses information to provide, secure, support, and improve our services.
Information We Collect: We may collect account information, business information, contact information, website links, submitted content, uploaded materials, chat transcripts, assessment responses, usage data, billing-related information, referral codes, device/browser information, and support communications.
How We Use Information: We use information to create accounts, provide the EQAI platform, configure AI Partners, process payments, support customers, improve services, communicate with users, maintain security, troubleshoot issues, and comply with legal obligations.
Customer Data: Customers retain ownership of their submitted data. EQAI uses Customer Data as needed to provide, secure, support, administer, and improve the services.
Service Providers: We may share information with trusted third-party service providers, including hosting providers, payment processors, AI model providers, analytics tools, email/communication providers, and support tools, as needed to operate EQAI.
AI Processing: Customer content, chat data, assessment responses, and related information may be processed by AI model providers or infrastructure providers as needed to deliver EQAI services.
Security: We use commercially reasonable safeguards designed to protect information. No internet-based service can be guaranteed to be completely secure.
Retention: We retain information as needed to provide services, comply with legal obligations, resolve disputes, enforce agreements, and support business operations.
Contact: Questions about this Privacy Policy may be sent to: support@eqintelligence.ai